Dedicated Customer Care
Support & Technical Assistance
We are dedicated to ensuring your library operates smoothly every single day. Reach our expert engineers through phone, email, WhatsApp, or remote desktop.
Direct Phone Hotline
Speak directly with a support technician.
+91 93289 38959 Mon - Sat: 9 AM - 7 PM ISTWhatsApp Support
Send error screenshots or queries instantly.
Chat on WhatsApp Fast 15-Minute ResponseOfficial Support Email
For detailed requests, data, and inquiries.
granthsanchaylib@gmail.com Response within 4 hoursRemote Assistance
Live AnyDesk & TeamViewer screen help.
AnyDesk / TeamViewer Zero setup headache
Self Service
Library Guides & Templates
Download quick references and official templates to jumpstart your workflow.
PDF
Granth Sanchay Quick-Start Manual
Step-by-step librarian guide for day-to-day operations (12 pages)
XLS
Standard Book Accession Import Template
Pre-formatted Excel sheet to migrate your books into Granth Sanchay
DOC
Barcode Scanner & Thermal Printer Setup Guide
Driver configuration and label calibration instructions
Urgent Help Needed?
Inspection or Audit Tomorrow?
If your school or college has an impending NAAC, NBA, or Directorate inspection and you need emergency assistance with accession register generation, call our emergency hotline directly:
📞 Call Priority Line: +91 93289 38959
Fast Ticket Resolution
Submit a Support Request
Our technical team will review your inquiry and connect via phone or AnyDesk.